So, we can see that this is a place where all information is stored for all people.
When I enter the Akashic records whether for myself or for another I always see myself in a library – not a surprise for anyone that knows me and my love of books. From there I experience A) a book placed in front of me from where the answer to a question comes from – either narrated to me or I read the page. B) someone just narrates the answer to the question to me.
What I find most helpful is to have an open ended question to seek an answer to. I normally explain an open-ended question as one that starts with: who, what, where or when.
An open-ended question is a question that cannot be answered with a "yes" or "no" response, or with a static response. Open-ended questions are phrased as a statement which requires a response. The response can be compared to information that is already known to the questioner. Wikipedia.